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Feedback & support

korTTY is developed openly on GitHub: https://github.com/chardonnay/korTTY. Bug reports and feature ideas are both handled as GitHub issues. You need a free GitHub account to open an issue.

Report a bug

  1. Search for existing reports first at https://github.com/chardonnay/korTTY/issues (include closed issues) — your problem may already be known or even fixed in a newer release.
  2. Collect the key facts:
    • The korTTY version — shown in Help > About and in the footer of this manual.
    • Your operating system and version (e.g. macOS 15, Windows 11, Ubuntu 24.04).
    • Exact steps to reproduce the problem, what you expected, and what happened instead.
    • A relevant excerpt from the application log ~/.kortty/kortty.log (see Configuration files) and, for crashes, any crash report your OS produced.
    • A screenshot if the problem is visual.
  3. Open the issue at https://github.com/chardonnay/korTTY/issues/new: use a short, specific title (e.g. "SFTP tab freezes when renaming a file on Windows 11"), paste the collected facts into the description, and submit it.
  4. Stay reachable — follow-up questions on the issue are common; enable GitHub notifications for it.

Data Security

Log files and screenshots can contain sensitive information such as hostnames, usernames, file paths or session details. Review and redact everything you attach to a public GitHub issue.

Suggest a feature or idea

  1. Check https://github.com/chardonnay/korTTY/issues for similar suggestions first — add a comment or a 👍 reaction there instead of opening a duplicate.
  2. Open a new issue at https://github.com/chardonnay/korTTY/issues/new with a title starting with Feature: (e.g. "Feature: bookmark folders in the connection manager").
  3. Describe the use case — what you are trying to accomplish and why the current behavior falls short — rather than only the solution you have in mind. Mockups or examples from other tools are welcome.

Release notes for shipped changes are collected in Release notes.